Custum Care
Frequently asked questions
Where are your products made?
All collections at CÉLOA Kids are carefully selected from trusted brands, primarily produced in Turkey — a country known for its premium textiles and exceptional craftsmanship.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What brands do you carry?
We curate exclusive pieces from brands such as LoliStyles and Lasiel Paris, combining luxury occasion wear with stylish everyday essentials.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What sizes do you offer?
Our collections are designed for children of different ages. Available sizes are listed on each product page for your convenience.
Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery, as long as items are unworn and in original condition with tags. But dress you can only exchenge
Can I return a dress?
Due to the delicate and special nature of our dresses, we do not offer returns on these items.
However, we are happy to offer a size exchange, subject to availability.
How can I contact you?
You can reach us anytime via email or through our contact form. We’re always happy to help